see?
A few weeks ago a columnist for the Hartford Courant wrote that several customers had complained that Best Buy seemed to secretly be using an intranet site to deny customers deals that were found on the web.
When customers showed up at a Best Buy store and told employees about a deal they'd seen on the company's website, those employees allegedly pulled up the company website on a store computer and showed the customers a higher price. After the column first ran, the Attorney General of Connecticut ordered an investigation.
Now it looks like Best Buy is confirming that the company has an intranet site that is separate from the web site the rest of the world see. The company hasn't fully explained what purpose the site serves, but insists there was no plan in place to deceive customers.
via electronista
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